R & D : Product : Enterprise
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As Principal Product Manager, Enterprise, you will work with engineering, design and cross-functional teams dedicated to solving mission-critical technology challenges for Toast’s largest and most complex customers. You will deliver customer value by ensuring the platform works in ways that make our customers be successful each and every day. You will lead engagements with external business partners, technology teams and integration teams as well as work with Toast’s own Enterprise R&D team. In this role, you will drive the roadmap and delivery of strategic features, integrations and platform offerings that unlock both near term and long term business value.
A day in the life (Responsibilities)
- Own product strategy through execution and impact for one or more of Toast Enterprise’s most critical product areas
- Drive roadmap of features aimed at supporting Toast’s Enterprise full-service customers
- Actively manage your teams’ backlogs through the creation, prioritization, and grooming of user stories in a fast paced agile environment
- Monitor your teams’ process and system health metrics to ensure optimal quality and velocity
- Work with the Technical Documentation and R&D Enablement teams to accurately communicate product updates to internal stakeholders, advocate for adoption and usage throughout Toast’s FSR customer base
- Develop and maintain a long-term strategic roadmap to