conversational · AI · agent
ABOUT THE ROLE
Join an early-stage healthtech team building conversational AI agents for clinical trial recruitment. You will own the patient-facing agent as it scales across trials and communication channels, with a focus on making it both effective and safe in a regulated environment.
WHAT YOU'LL DO
- Build and orchestrate AI agents that coordinate patient recruitment across clinical trials.
- Review production conversations, identify failure scenarios, turn them into evaluations, and use the results to improve the agent harness.
- Integrate health profile data sources to support timely outreach and patient qualification.
- Scale language model experiences across voice, SMS, and email while keeping conversations consistent and personalized.
- Evaluate emerging agent research and tools, and incorporate relevant capabilities into the product.
WHAT WE'RE LOOKING FOR
- 0 to 4 years of experience as a software engineer, agent engineer, or applied AI engineer.
- Professional experience focused on agents or large-scale AI applications, including conversational agents and agent harnesses deployed beyond prototypes.
- Experience building evaluation and tracing infrastructure for AI agents and working with production traces.
- Familiarity with conversational AI, LLMs, agent orchestration, and tools such as LangGraph, Vercel AI SDK, voice AI, and SMS APIs.
- Strong CS, mathematics, or related technical fundamentals, typically supported by an undergraduate degree in a relevant field.
- Resourcefulness, strong execution, and the ability to work through ambig