AI
ABOUT THE ROLE
Build and own production conversational AI agents that help connect patients with relevant clinical trials. You will shape a patient-facing agent system in healthtech, where reliable, personalized communication and safety in a regulated setting are essential.
WHAT YOU'LL DO
- Orchestrate AI agents to coordinate patient recruitment across multiple clinical trials.
- Review production conversations, identify failure scenarios, build evaluations, and use results to improve the agent harness.
- Integrate health profile data sources to support timely outreach and patient qualification.
- Scale consistent, personalized language model experiences across voice, SMS, and email.
- Apply current agent research and tooling to the product's core software systems.
WHAT WE'RE LOOKING FOR
- 0 to 4 years of software engineering, agent engineering, or applied AI experience.
- Experience focused on building production AI agents or large-scale AI applications, including conversational agents and agent harnesses beyond prototypes.
- Experience developing evaluation and tracing infrastructure for AI agents.
- Applied LLM experience and a strong full-stack engineering foundation; familiarity with tools such as LangGraph, Vercel AI SDK, voice AI, SMS APIs, multi-agent orchestration, and CTMS or CRM integrations is relevant.
- An undergraduate degree in computer science, mathematics, or a related field, or equivalent strong technical foundations.
- Healthtech or life sciences experience, or a strong interest in the field, is beneficial.
- Strong ownership