Customer Support (CSP)
Who we are
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role
As a Business Intelligence Analyst II , you will work within the Post Sales Organization, partnering with Customer Support & product teams to deliver high-quality reporting and analytics. You will be responsible for building scalable dashboards, enabling data-driven decision-making, and ensuring leadership has visibility into business-critical KPIs. This role requires strong technical expertise in SQL, Salesforce analytics, and data visualization tools, with the ability to thrive in a fast-paced, dynamic environment.
What You’ll Do
- Design, develop, and maintain interactive dashboards and reports using HEX, Retool and Salesforce native reporting tools .
- Write advanced SQL queries to extract, manipulate, and analyze large datasets across multiple systems.
- Partner with Cu