Finance · Supply Chain Management
As a Service Line Portfolio Delivery Lead, UO you can expect to...
- Lead delivery strategy and execution for an assigned Unified Operations (UO) portfolio spanning Dynamics 365 Finance, Supply Chain Management, and Production/Manufacturing, driving delivery predictability, governance rigor, operational discipline, risk mitigation, and effective prioritization.
- Partner with Service Line leaders, Engagement Managers, and Engagement Directors to strengthen portfolio performance, client satisfaction, delivery execution, team effectiveness, and overall portfolio health.
- Own portfolio risk and escalation management, enabling timely intervention, executive decision-making, and recovery planning for challenged engagements.
- Provide direct leadership and delivery oversight for large, strategic, complex, or at-risk ERP and business transformation engagements, including delivery direction, solution guidance, subject matter expertise, and engagement leadership as needed.
- Build Service Line delivery capability by mentoring project and engagement leaders, strengthening core delivery competencies, and developing future delivery leadership.
- Partner with HR, Talent Acquisition, business leaders, and Learning & Development to align hiring, onboarding, team formation, skills, certifications, and career development with delivery demand and strategic priorities.
- Develop a strong project management leadership pipeline and scalable team structure that supports succession planning, rapid onboarding, sustained billability, and Service Line growth.
- Collaborate with Sales, solution lea