The role
From day one you’ll enable international coordination and implementation of strategic product priorities by creating, standardising and optimising processes across central and local physical product teams and other stakeholders. The role will require a mix of process improvement, change management, technical understanding, project management and stakeholder management skills. Not only will you be an ambassador of Product Operations Excellence, but also champion the value of process automation and optimization, to set a solid basis for growth.
Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.
What you’ll do
- Shape the operating model: Diagnose end-to-end processes across central and local Product teams and adjacent functions (Procurement, FSQA, Production).
- Design and scale standards: Own process frameworks, SOPs and rollout "golden standards" that teams across markets adopt. Challenge and iterate existing policies and guidelines when they no longer fit the business.
- Lead cross-market change: Drive organizational change across markets and functions, balancing central consistency with local needs. Build alignment with senior stakeholders, resolve conflicts, and ensure a constant flow of information.
- Lead programs and automation: Own complex automation and tooling initiatives from a commercial perspective. Sign off on