Flutter
At Citymapper (a Via company), we’re on a mission to help make complex cities more accessible to everyday users. Our application transports millions of people in hundreds of cities around the world by giving them access to the most current and sophisticated transport options available. We make getting around your favourite city easy, so that you can enjoy the ride.
As Strategy & Operations Manager at Citymapper , you will lead a talented team of Analysts who play a critical role in ensuring the quality and reliability of Citymapper's data. This is a hands-on, leadership-first role: you'll coach and develop your team, remove blockers, and create the conditions for them to succeed. Sitting at the intersection of product, engineering, and commercial teams, you will help set priorities, solve complex problems, and ensure the team's work drives meaningful improvements for Citymapper and its users.
About the Role
- Lead, coach, and grow a high-performing team of Data Analysts, creating an environment where people can do their best work.
- Own the data strategy and quality for your region across Citymapper’s web and mobile products, ensuring millions of users can rely on us every day.
- Partner with Product, Engineering, and Operations to align priorities and deliver high-impact improvements across the platform.
- Shape the evolution of the team's tools, workflows, and automation, partnering with engineers to build systems that scale with the business.
- Turn complex datasets into actionable insights that guide decisions and drive improvements across the product.